Network Instructor (m/w)

Ort

Stammheimer Str. 10, 70806 Kornwestheim, Deutschland

Unternehmen

Alcatel-Lucent Enterprise

Jetzt bewerben

Basisinfos

Unternehmen
Alcatel-Lucent Enterprise
Ort
Stammheimer Str. 10, 70806 Kornwestheim, Deutschland
Funktion
IT, Ingenieure und technische Berufe
Erfahrung
Mit Berufserfahrung
Sektor
Telekommunikation
Anstellungsart
Feste Anstellung
Arbeitszeit
Vollzeit

Aufgabenbeschreibung

  • As a member of the Europe North (EUNO) Technical Sales and Services organization you'll work collaboratively with cross functional teams including Vertical and Channel Sales team to deliver technical training in the training center and onsite technical training to our channel structure and end customers. In this role you'll have the opportunity to make a significant contribution to ALE's transformation by delivering innovative professional training, applying your technical expertise with good business sense. You'll know you've been successful in this role when you've worked cross functionally across the region to support our growth with spreading your technical expertise out to our integration channels.
  • Deliver the whole range of ALE Data-training (OmniSwitch, OmniVista, WLAN)
  • Deliver training based on local and remote lab equipment
  • Deliver trainings in German and English language
  • Deliver trainings locally and on-site (e.g. customer site)
  • Deliver virtual-training
  • Prepare and deliver customer-specific trainings
  • Supervise and proctor ACSE-Exams
  • Complete necessary certification (e.g. ACFE; ACSE) and re-certifications
  • Stay permanently up-to-date with new technologies and new course releases
  • Cooperation with training design team
  • Intent to deliver value to customers and participants (customer centric, fast and reliable)
  • Collaboration with post-sales and pre-sales teams

Detailinfos

Geforderte Fähigkeiten

  • Engineering Degree in Electronic, Data Processing/Computing, Networking & Telecom or similar
  • Complementary training and/or Certification on ALE and/or other networking vendors
  • Experience in Network Design, Operations and Troubleshooting
  • Microsoft Office Suite
  • TCP/IP
  • Wireless LAN
  • Networking L2/L3 protocols
  • Qos
  • VoIP
  • Security

Geforderte Talente

  • 5 years of practical experience in IP networking field, and experience in a customer service environment
  • Teamwork
  • Communication Skills
  • Ability to work in a self-directed fast paced environment
  • Customer Focus
  • Ability to work under pressure

Sprachen

  • German
  • English

Alcatel-Lucent Enterprise - Where Everything Connects

Our company is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. Building on our established heritage of innovation and entrepreneurial spirit, we operate globally with 2100+ employees in 100+ countries worldwide, with headquarters near Paris, France. With communications, networking and cloud solutions for business of all sizes, our team of technology experts, service professionals, and 2900+ partners serves more than 830,000 customers worldwide, tailoring and adapting our solutions and services to local requirements.
We focus on key vertical markets like Hospitality, Healthcare, Education, Transportation and Public Sector by creating specific solutions, value propositions and ecosystems aimed at those vertical markets. We are moving quickly on cloud solutions, software and services, and leverage our installed base. This strategy enables us to differentiate from our competition.

Kontaktperson

Portrait von Paula Donath
Paula Donath
HR Business Partner EUNO

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