Account Manager (Munich or Berlin)


München, Deutschland



Basic infos

München, Deutschland
IT & Internet, Food-Related Products, Hotel, Catering
General conditions
Regular employment, Full time
Experience level
Professional, Entry Level
Start date
As soon as possible

Task description

  • Lead the industry to a better future: You are the face of Choco to our users. You are the person they trust and rely on with the most precious part of their business - the fuel of their operations - ingredients. You will build relationships with users of all sizes and types, understand their needs and foster brand loyalty while ensuring the highest service level.
  • Getting the most out of your portfolio: You will catch every glimpse of doubt, create trust and use your excellent understanding of the Choco products to maximise the user experience and value for the user. You will make sure all questions are answered and every feature understood.
  • Generating Growth: As an Account Manager you will also have the unique opportunity to feed Sales with warm leads through referrals. Word of mouth is not without reason the most successful Marketing tool. Your relationship and persistence will allow your team to grow.
  • Data driven decision making: You will be given cutting edge data tools that allow you to prioritise and organize  based on user generated data. You will analyse changes in behaviors and use your understanding to meet your KPIs.

Detail infos

Required skills

  • Retention
  • Account management
  • Upselling
  • Reducing Churn

Required talents

  • communication
  • organisation
  • Adaptability
  • Autonomy
  • Structure
  • Teamplayer


  • German
  • english


Our mission at Choco is to build a global, yet local, food system that is resourceful, fair to all people, and sustainable for the planet. In order to achieve this, our vision is to lead the world’s transition towards sustainable food systems. 
It is a big and meaningful mission and in order for us to achieve it, it has to be broken down into smaller objectives. It is a big mission that can be broken down into smaller objectives.. Our first step towards realizing this mission is our food-supply ordering platform which is connecting restaurants and suppliers in order to streamline  the way food is traded between them.  The current crisis revealed some of the inefficiencies the food industry is having. We want to support the industry that is so dear to us and help them utilize their potential. Thanks to our investors (COATUE, Bessemer Venture Partners, Atlantic Labs and others), we have the means to support our ambition. Our Series A funding  presents us with a unique opportunity and privilege to develop valuable tools for the gastronomy industry of a post-pandemic world.



// On a personal level: You will find yourself in an environment that demands excellent communication skills, creativity and teamwork. You will be given ownership from Day 1 and will know exactly what is expected of you every day. But you will never be learning and growing alone: we strive to support and guide you every step of the way to allow for your learning curve to be as steep as possible! // On a team level: Everyone around you wants to be part of your success story. Your managers and team members alike will help you understand the company, our users, as well as day-to-day tips and tricks to max out your street smartness. “T is for team” is a reality at Choco and you’ll only fully understand once you experience it for yourself! // On a company level: You will join a fast growing, early stage startup with a global footprint. The regular exchanges between the functions and our regional teams across the world allow you to understand current developments and opportunities, learn from colleagues and participate in the shaping of the company. We aspire to scale our company together with this team and make sure we celebrate our victories along the way!


Portrait of Léo Bernard
Léo Bernard
Talent Acquisition Manager
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