Account Manager (Munich or Berlin)

Location
München, Deutschland
Company
Choco
Basic infos
Task description
- Lead the industry to a better future: You are the face of Choco to our users. You are the person they trust and rely on with the most precious part of their business - the fuel of their operations - ingredients. You will build relationships with users of all sizes and types, understand their needs and foster brand loyalty while ensuring the highest service level.
- Getting the most out of your portfolio: You will catch every glimpse of doubt, create trust and use your excellent understanding of the Choco products to maximise the user experience and value for the user. You will make sure all questions are answered and every feature understood.
- Generating Growth: As an Account Manager you will also have the unique opportunity to feed Sales with warm leads through referrals. Word of mouth is not without reason the most successful Marketing tool. Your relationship and persistence will allow your team to grow.
- Data driven decision making: You will be given cutting edge data tools that allow you to prioritise and organize based on user generated data. You will analyse changes in behaviors and use your understanding to meet your KPIs.
Detail infos
Required skills
- Retention
- Account management
- Upselling
- Reducing Churn
Required talents
- communication
- organisation
- Adaptability
- Autonomy
- Structure
- Teamplayer
Languages
- German
- english
Choco
Our mission at Choco is to build a global, yet local, food system that is resourceful, fair to all people, and sustainable for the planet. In order to achieve this, our vision is to lead the world’s transition towards sustainable food systems.
It is a big and meaningful mission and in order for us to achieve it, it has to be broken down into smaller objectives. It is a big mission that can be broken down into smaller objectives.. Our first step towards realizing this mission is our food-supply ordering platform which is connecting restaurants and suppliers in order to streamline the way food is traded between them.
The current crisis revealed some of the inefficiencies the food industry is having. We want to support the industry that is so dear to us and help them utilize their potential. Thanks to our investors (COATUE, Bessemer Venture Partners, Atlantic Labs and others), we have the means to support our ambition. Our Series A funding presents us with a unique opportunity and privilege to develop valuable tools for the gastronomy industry of a post-pandemic world.
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