Account Manager (m/f/d)

• Client relationship management - Manage ongoing client and partner relationship for your account with a focus on building and maintaining trusting and long-term relations.
• Account strategy - Develop the strategy for your account in alignment with your Account Director and the agency leadership team.
• Operations -Ensure appropriate project and task planning on your account with clearly defined roles and responsibilities for all team members
• Team management - Manage and lead the team on your account. Support and coach team members with their work, provide regular feedback and conduct review and development talks.
• Planning and budgeting -You will manage account budgets and take over responsibility for timely budget and team planning.

Required skills

• Relevant work experience in the field of digital project or account management in an international digital marketing environment
• Profound understanding of the digital landscape and state-of-the-art digital marketing technologies
• A proven track record of successful project and team management

Required talents

• Excellent communication and interpersonal skills
• Resilience
• Result-orientation

As a partner for global brands rolling out and operating digital solutions across their organizations, we offer a range of specialized services from hands-on support to rollout and change management. We achieve hands-on global implementation, successful adoption of digital solutions, acceleration of digital operations, and fast, flexible and immediate relief within multi-national corporate organizations. At ctrl QS we are at the forefront of corporate digital transformation. Located in the heart of Berlin, we work with some of the world’s top global brands in close and trustful relationships. Working with ctrl QS, you will experience a fast paced, service-oriented and dynamic environment, combining the highest professional and quality standards while being part of an agile, collaborative, and multicultural team of about 100 employees from over 40 nations. We are continuously learning and growing, offering careers in a wide variety of directions with the possibility to develop and take on new responsibilities quickly. Our success is based on sustainable and healthy growth and we put our team, values and client satisfaction first.