Support and Project Assistant (m/f/d)

Fiplan GmbH | Bad Soden (Nähe Frankfurt)

Über uns

Über uns

Fiplan GmbH is a software company located close to Frankfurt am Main, Germany.With our data collection system FLIRT we are a leading software company specialized in providing our services to airports for over 30 years.We – an agile, multinational, English speaking team – are supporting our clients in the aviation industry worldwide.Enjoy our innovative working environment with low hierarchies.In order to increase our success, we are seeking you asSupport and Project Assistant (m/f/d)

Aufgabenbeschreibung

  • Process and assign incoming customer requests for our products
  • Work in cross-function with consultants and developers so solve requests
  • Prepare documentation and reports for colleagues and customers
  • Act as QA tester, to ensure quality and correct functionality of our products
  • Participate actively in implementation projects of our software solutions

Detailinfos

Geforderte Fähigkeiten

  • Experience in operations of airport/airline industry alternatively experience in IT support desk or QA Testing
  • Communication skills with customers
  • Familiar with CRM or Ticketing system
  • Analytical skills
  • Organized and structured work behavior
  • Microsoft Office skills
  • Language skills:
  • Good verbal and written English skills
  • Knowledge of German is desirable, but not obligatory
Branche
IT & Internet
Rahmenbedingungen
Unbefristeter Vertrag, Vollzeit
Karrierestufe
Entry Level, Professional
Eintrittsdatum
Flexibel
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