Technical Project Manager (m/f/d)

Location

Auenstraße 100, 80469 München, Deutschland

Company

IDnow GmbH

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Basic infos

Company
IDnow GmbH
Location
Auenstraße 100, 80469 München, Deutschland
Function
Distribution and Sales, IT
Experience
With work experience
Sector
IT & Internet
Type of employment
Regular employment
Work types
Full time
Privacy Policy
https://www.idnow.io/de/datenschutz/

Task description

  • Manage a portfolio of AAA enterprise customers’onboardings to successful outcomes, accelerating Time to Value and help drive early adoption, setting KPIs and success metrics
  • Collaborate with internal teams such as Product, Sales, Operations as well as Account Management to empower and train customers to go live and become successful
  • Engage with customers and stakeholders to understand their use cases and technical goals for using IDnow, building credible relationships throughout the onboarding process
  • Advocate customer pain points and bring customer’s use cases to product development teams and effectively deliver engaging enablement training and workshops as necessary

Detail infos

Required skills

  • 5+ years of experience in technical and enterprise customer facing roles
  • Deep understanding of agile and scrum methodologies to work closely with product teams
  • Knowledge of Tableau and Datawarehouse tools is added advantage
  • Hands on working attitude with Atlassian stack

Required talents

  • Good communication skills

Languages

  • Deutsch
  • Englisch

Making the connected world a safer place.

IDnow provides a leading Identity Verification-as-a-Service (lVaaS) platform, which is used across industries conducting online customer interactions that require a high degree of security. The service uses artificial intelligence to check security features on ID documents. All IDnow products Combine government-grade protection against identity fraud with best in class conversion rates for customer onboarding. IDnow covers a wide range of use cases and the platform allows the identity flow to be adapted to different regional, legal and business requirements on a per use case basis. Founded in 2014, we already count a large and fast growing team of 300 colleagues from 35 different cultures. The portfolio of over 250 customers includes leading international companies such as Bank of Scotland, BNP Paribas, Commerzbank, N26, Telefónica Deutschland and Wirecard.

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Benefits

- Work on state-of-the-art technologies in an exciting, innovative environment - Various social activities throughout the year across departments - Yearly budget for further development/trainings - Drinks, coffee, breakfast and fruit basket

Contact

Portrait of Anna-Lena Ziegler
Anna-Lena Ziegler
Recruiting Manager

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