German Sales and customer support for Microsoft Store (m/f/d)
Teleperformance Portugal | Lisboa

Über uns

Teleperformance Portugal

Teleperformance Portugal gehört zur Teleperformance Gruppe, Weltmarktführer in Outsourcing und Kundenbeziehungsmanagement.
Mit unserem Team in Portugal, welches aus 10.000 Mitarbeitern, 82 verschiedener Nationalitäten, besteht, leisten wir Dienstleistungen für unsere Auftraggeber in 35 Sprachen, für 64 Märkte.

Teleperformance Portugal wurde vom Great Place to Work Institut bereits zum 8. Mal als einer der besten Arbeitgeber in Portugal ausgezeichnet. Außerdem wurden wir ebenso vier Mal vom Exame Magazin in Portugal zum besten Arbeitsplatz innerhalb unserer Branche ernannt.
700 deutschsprachige Kollegen warten bereits auf Sie!

Unseren Mitarbeitern bieten wir: Unterkunft / Flugkostenrückerstattung / Jährlicher Flug nach Hause /
Private Krankenversicherung / Portugiesischsprachkurs /
Freizeitaktivitäten / Weiterbildungsmöglichkeiten

Aufgabenbeschreibung

  • managing strong relationships with our customers
  • Managing, through customer support, strong relationships with our customers
  • Selling Hardware to small- medium businesses and some enterprise customers
  • Ensure customers are advised correctly on their product and their orders are put through and arriving at the customer promptly
  • Handle proactive volume with new business
  • Deal with procurement and marketing teams alike at the customer side
  • Minimum 1 year customer support or service experience for B2B roles required
  • B2B with outbound activity (Preferred)
  • Dynamic and enthusiastic about technology
  • Aiming to be part of Microsoft’s mission and passionate about helping customers
  • relationships with business customers and proficient managing various accounts
  • build long lasting relationships
  • Intensive training and constant and familiarization phase
  • Ample opportunity to grow and evolve within our organization
  • Accommodation in a room of a Teleperformance apartment
  • Initial flight expenses refund

Detailinfos

Geforderte Fähigkeiten

  • Near native level of spoken and written German
  • Minimum 1 year customer support or service experience for B2B roles required
  • Experience in Account management B2B with outbound activity (Preferred)
  • Microsoft Advocate Performance Certification (Sales Specialist/Master) within 3-6 months – (is a plus)
  • Great listener and problem solver for each unique customer challenge
  • Dynamic and enthusiastic about technology
  • Aiming to be part of Microsoft’s mission and passionate about helping customers
  • Proven ability to build relationships with business customers and proficient managing various accounts to build long lasting relationships

Geforderte Talente

  • intercultural competency
  • customer orientation

Sprachen

  • German

Benefits

  • Our Offer
  • An international career in a multicultural environment
  • A permanent presence of coaches who will facilitate your personal and professional development
  • Intensive training and constant and familiarization phase
  • Ample opportunity to grow and evolve within our organization
  • Accommodation in a room of a Teleperformance apartment
  • Initial flight expenses refund
  • Free annual flight to the home country
  • Health Insurance since day one in the company
  • Free Portuguese language courses, water sports, soft trekking and much more
Branche
IT & Internet
Rahmenbedingungen
Unbefristeter Vertrag, Vollzeit
Karrierestufe
Entry Level
Eintrittsdatum
Flexibel
Kontaktperson
Thomas Neubauer
Recruitment
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