Quality Analysis and Operations-Dutch (m/w/d)

Location

Berlin, Deutschland

Company

TikTok Germany GmbH

Basic infos

Company
TikTok Germany GmbH
Location
Berlin, Deutschland
Industry
IT & Internet
General conditions
Regular employment, Full time
Experience level
Professional, Entry Level
Start date
Flexible

Task description

  • monitoring international short video content quality to ensure community ecological security.
  • Thorough data analysis, feedback problems & handle necessary escalation and form a quality inspection report.
  • Work closely & hand in hand with other departments to respond immediately to the relevant operation’s needs.
  • Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed
  • Conduct root cause data analysis
  • Provide QA reports to Supervisor
  • Enhance moderation policy
  • Work closely with local Operations and Safety teams
  • Participate in the development of quality inspection standards and continuously optimize the process and system platform

Detail infos

Required skills

  • Bachelor’s degree or above, ideally in the Humanities/Communication
  • cyber-security
  • online speech trends
  • local political landscapes
  • manage multiple requests
  • Excel
  • Word
  • Powerpoint
  • Internet Governance
  • Content-Management
  • Qualitätssicherung

Required talents

  • Kommunikation
  • natural communicator
  • communicate efficiently cross-department
  • eye for detail
  • Highly organised
  • strong logic/common sense
  • time management
  • aptitude to make ongoing improvements
  • work under minimal supervision
  • Kundenservice
  • Datenanalyse

Languages

  • Deutsch
  • Englisch
  • Niederländisch
  • Dutch

Contact

Max Herfert
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