Bilingual Customer Service Representative - German-English - Relocate to Athens
TTEC | Berlin

Über uns


At TTEC, we create the customer experience.

Pull back the curtain of some of the world’s most iconic brands and you’ll find the people and technology of TTEC, a Customer Experience Software as a service (CXSaaS) company. We’re the friendly faces and advanced technology solutions at the heart of the customer experience.

Say you’re into social media. Our clients are too! You were just dreaming a cool set of wheels and TTEC is driving beside you with one of the US’s largest automobile manufacturers. You geek out on search engine tech. We speak their language.

TTEC creates customer experience through our 50,000+ employees all over the world. We speak and serve customers in 52 languages - tens of millions of times every day - digitally, on the phone, on chat and text. Through these interactions, we’re constantly learning, growing, and tweaking our tech and how we energize our people to help make other people’s days better, solve problems, and support essential services. In simple words, our purpose is to bring a personal touch (digital or human) to every interaction you have with your favorite brands.

The heartbeat of our culture
We put our people first.
We live by our values.
We believe in diversity and support for our veterans, actively promoting equal opportunities for all.
We only want to be associated with people who share our values.
We care about and are involved in our communities, and we give every employee the opportunity to have an impact on the communities that we serve around the globe.
We work hard, we play hard, we believe in what we do, and we are passionate about doing it.


  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensure a high level of partner service and a positive partner experience


Geforderte Fähigkeiten

  • 6 months or more of customer services experience
  • Computer savvy
  • High school diploma or equivalent

Geforderte Talente

  • Communication Skills
  • Problem-Solving Skills


  • Fluency in German


  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • 25 days annual leave per year?
  • Excellent working premises in Athens city center,?Kerameikos?metro station?
  • Relocation assistance available
  • Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
  • And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you
Telekommunikation, Unternehmensberatg., Wirtschaftsprüfg. & Recht
Unbefristeter Vertrag, Vollzeit
Entry Level
Zum nächstmöglichen Zeitpunkt
Apostolis Tzouros
Marketing Specialist
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