Customer Care Agent (f/m/d) Amsterdam
Zenjob GmbH | Berlin

Über uns

About us

Zenjob is a Berlin based fast growing digital staffing company backed by strong international investors including Acton Capital, Atlantic Labs, AXA Venture Partners, Forestay Capital, and Redalpine Venture Partners. Its technological staffing solution is being used by thousands of students and hundreds of well-known brands in sectors such as e-commerce, logistics, fashion retail, food retail, and hospitality. Having closed its $30m Series C financing round in 2020, the company is continuing a rapid roll-out of its services and further expanding internationally.

Zenjob was founded in 2015 by Fritz Trott, Cihan Aksakal and Frederik Fahning. In the early beginnings of Zenjob, Talents got their student jobs sent through email newsletters and text messages. Today, Zenjob uses a specially developed technology to connect companies with students ever faster.

Companies request staff in an online booking portal. Suitable students are automatically matched with the jobs in a mobile app and can decide which ones they want to apply for.

The uniqueness of Zenjob lies in the automation of the entire recruitment process. Zenjob now places over 12,000 jobs for students every month and has developed from a start-up into a dynamically growing, technology-oriented personnel service company in the last four years.

Zenjob’s corporate vision is to enable people to shape their working lives individually. The goal is to make it easier for companies to recruit and for talented people to find jobs, and to offer the best service on the market with new, intelligent solutions.

In the future, not only students, but everyone should have the opportunity to organize their working life freely and independently.

Aufgabenbeschreibung

  • Answering incoming calls by our Talents and helping them out
  • Taking care of incoming questions and feedback over Whatsapp
  • Handling emails of Talents with questions regarding jobs, salary, etc.
  • Answering any questions that our Talents might have regarding their work at Zenjob

Detailinfos

Geforderte Fähigkeiten

  • 1+ years of relevant customer service experience
  • Outstanding communication skills, both written and verbal, with a fluency in English and Dutch
  • Be comfortable talking to Talents, in person and on the phone
  • Skilled in administrative tasks

Geforderte Talente

  • communication

Sprachen

  • English
  • Dutch

Benefits

  • What we offer
  • A supportive, open, and fun team that will have your back from day 1
  • 28 days of vacation (increases based on tenure to up to 30 days), 1 day special leave paid for charity work, 5 days of paid educational leave, option of unpaid leave
  • Hybrid work set-up combining office & remote work, flexible working hours, bring your dog policy
  • Ongoing focus on your personal development (annual development budget of EUR 750, mentoring opportunities, continuous career conversations)
  • Quarterly team events, winter party, summer party, budget for employee's birthdays & anniversaries
Branche
Freizeit, Touristik, Kultur & Sport, IT & Internet
Rahmenbedingungen
Unbefristeter Vertrag, Teilzeit, Vollzeit
Karrierestufe
Entry Level, Professional
Eintrittsdatum
Flexibel
Portrait von Alina Chlebowska
Kontaktperson
Alina Chlebowska
Recruiting
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