Junior Technical Account Manager (m/f/d)

Location

Poststraße 12, 10178 Berlin, Deutschland

Company

zeotap GmbH

Apply now

Basic infos

Company
zeotap GmbH
Location
Poststraße 12, 10178 Berlin, Deutschland
Function
IT, Administration and Secretarial, Distribution and Sales
Experience
Without work experience
Sector
IT & Internet
Type of employment
Regular employment, Internship
Work types
Full time
Privacy Policy
https://www.zeotap.com/privacy_policy

Task description

  • You serve as technical pre-sales consultant by understanding the client needs, goals, and gathering client requirements
  • You address client needs with scalable solutions using zeotap's product offerings
  • You ensure quality of service and quick resolution to all production problems across zeotap’s product suite
  • You respond to production support tickets from multiple domestic and international teams
  • You prioritize issues and troubleshoot them independently while coordinating with Management, Business, Product, and Engineering teams
  • You collect and document customer requirements and develop use-cases for the Product Management team
  • You conduct market research and contribute to go-to-market strategy and tactics for the Product Marketing team
  • You identify areas of automation and create tools for team’s efficiency improvements
  • You closely work with client services team to ensure comprehensive account transitions and integrations
  • You travel extensively within Europe to support sales teams
  • You become subject matter expert in zeotap's product offerings and be able to explain all technical aspects of products to internal and external stakeholders

Detail infos

Required skills

  • analytical/quantitative discipline
  • multiple accounts
  • written and verbal communication
  • English
  • Excel
  • Online Advertising

Required talents

  • autonomy
  • teamwork
  • articulate technical solutions
  • Prioritization
  • Communication

Languages

  • English

Got data running through your blood? Join zeotap!

zeotap unites the world's most valuable data to fuel growth. We enable our clients to achieve better results through precision at scale and intelligent technology.

The first company to win major telecom operators around the world as data partners, zeotap has since become the leader in sourcing, refining and distributing high-quality data from large enterprises. We have earned our partners’ trust through a strict focus on regulatory compliance, privacy-by-design and information security, including ISO 27001 certification.

zeotap provides data to the digital advertising ecosystem for better mobile targeting and insights. Our proprietary telecoms and enterprise-powered consumer device graph also enables deterministic offline-to-online onboarding, including the activation and enrichment of client CRMs. Stringent quality audits, sophisticated methodologies and state-of-the-art technology ensure our data has proven six times more accurate than current market benchmarks, solving a fundamental quality problem in the industry.

Founded in Berlin in September 2014, zeotap today has offices in New York, London, Paris, Madrid, Milan, Bengaluru and Mumbai and counts all major media agencies and many global brands as its clients.

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Benefits

zeotap is the very first company globally that has built cross-carrier data monetization models across markets, achieving powerful scale at high-quality. Become a key member in this very ambitious environment with a clear long-term vision and strategy Work in one of the most advanced technology companies to embrace privacy as a unique selling proposition and to differentiate through a truly customer-centric approach across global markets Join a highly diverse team that values trustworthiness, agility, and a pioneer spirit We are very selective of our people, both on performance and cultural fit: You will enjoy working with the very best talent that is working together in a team Work with very driven entrepreneurs and a network of global senior investors across telco, data, advertising, and technology A platform for you to grow yourself with maximum speed with zero political obstacles and make real impact Enjoy competitive remuneration and an attractive benefits package

Contact

Freya Roessler
People Partner Europe and North America

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