Junior Technical Account Manager (m/f/d)
Poststraße 12, 10178 Berlin, Deutschland
- zeotap GmbH
- Poststraße 12, 10178 Berlin, Deutschland
- IT, Administration and Secretarial, Distribution and Sales
- Without work experience
- IT & Internet
- Type of employment
- Regular employment, Internship
- Work types
- Full time
- You serve as technical pre-sales consultant by understanding the client needs, goals, and gathering client requirements
- You address client needs with scalable solutions using zeotap's product offerings
- You ensure quality of service and quick resolution to all production problems across zeotap’s product suite
- You respond to production support tickets from multiple domestic and international teams
- You prioritize issues and troubleshoot them independently while coordinating with Management, Business, Product, and Engineering teams
- You collect and document customer requirements and develop use-cases for the Product Management team
- You conduct market research and contribute to go-to-market strategy and tactics for the Product Marketing team
- You identify areas of automation and create tools for team’s efficiency improvements
- You closely work with client services team to ensure comprehensive account transitions and integrations
- You travel extensively within Europe to support sales teams
- You become subject matter expert in zeotap's product offerings and be able to explain all technical aspects of products to internal and external stakeholders
- analytical/quantitative discipline
- multiple accounts
- written and verbal communication
- Online Advertising
- articulate technical solutions
Got data running through your blood? Join zeotap!
zeotap unites the world's most valuable data to fuel growth. We enable our clients to achieve better results through precision at scale and intelligent technology.
The first company to win major telecom operators around the world as data partners, zeotap has since become the leader in sourcing, refining and distributing high-quality data from large enterprises. We have earned our partners’ trust through a strict focus on regulatory compliance, privacy-by-design and information security, including ISO 27001 certification.
zeotap provides data to the digital advertising ecosystem for better mobile targeting and insights. Our proprietary telecoms and enterprise-powered consumer device graph also enables deterministic offline-to-online onboarding, including the activation and enrichment of client CRMs. Stringent quality audits, sophisticated methodologies and state-of-the-art technology ensure our data has proven six times more accurate than current market benchmarks, solving a fundamental quality problem in the industry.
Founded in Berlin in September 2014, zeotap today has offices in New York, London, Paris, Madrid, Milan, Bengaluru and Mumbai and counts all major media agencies and many global brands as its clients.